Privacy Policy

This notice applies to users in the United Kingdom and reflects UK GDPR, the Data Protection Act 2018, and relevant privacy obligations.

Controller Details

Controller: Backcartilage
Address: 71-75 Shelton St, London WC2H 9JQ, United Kingdom
Email: admin@backcartilage.world
Phone: +44 7857 596220

Data Categories

We process contact data you submit, such as name, email address, and message text. We also process technical logs and cookie preferences required for secure operation.

Lawful Bases

Processing is based on consent, legitimate interests in service security and fraud prevention, and legal obligations where applicable.

Purposes

We process data to respond to enquiries, maintain records, support website security, and handle legal or compliance requests.

Retention

Contact requests are typically retained for up to 24 months. Security logs are retained for up to 12 months unless a longer period is required by law.

Your UK Rights

You may request access, rectification, erasure, restriction, objection, and portability where applicable. You may also lodge a complaint with the Information Commissioner's Office.

International Transfers

If data is transferred outside the UK, appropriate safeguards are applied, such as adequacy regulations or contractual protections.